Objective: To present a framework for exploring the potential applications of routine outcome measurement (ROM) to improve clinical practice.
Conclusions: ROM is now commonplace in Australian mental health services, but it is fair to say that it has not yet achieved its potential in guiding service quality improvements. The framework described in this paper articulates the key components of ROM, noting that data from standardized outcome measures must be augmented by contextual information from other datasets. It considers the key users of ROM, and suggests the kind of questions that ROM might answer for each user group. It presents the use of ROM as a cycle of understanding the context, prioritization, brainstorming and planning, action and review. It is hoped that this framework might help to maximize the clinical utility of ROM at a number of levels.